Starter plan still showing advertisement over my publication

rvn2025rvn2025 Posts: 2Member
I just bought the starter plan but I still get an advertisement blocking my publication?



Is this normal for 19 dollars/month?

Comments

  • issuusuccessissuusuccess Posts: 107Member issuu staff
    I checked your account and you shouldn't see any ads like that for your publications. I assumed that you got the ad due to cached publication in the browser. By clearing cookies and cache or using another browser, you should see the publication without any ad. If you are still facing problem with this, then please send email to cs@issuu.com.
  • issuusuccessissuusuccess Posts: 107Member issuu staff
    I checked your account and you shouldn't see any ads like that for your publications. I assumed that you saw ad due to cached publication in the browser. By clearing cookies and cache or using another browser, you should see the publication without any ad. If you are still facing problem with this, then please send email to cs@issuu.com.
  • I have the same problem. I have emailed cs@issuu.com and have not heard anything back. Can you help?
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